Plans & billing
Each workspace has its own plan. Plans differ in credits per seat, storage, member limits, and AI model access.
Where
- Web app: click the workspace name at the top left to open the workspace menu → Settings → Subscription
- Credit top-ups are on the Add-on subscription tab of the same screen
How
Upgrading
- Open Settings → Subscription. Find the plan card you want and click Upgrade. You are sent to a secure Stripe page showing the prorated amount before anything is charged.
- The upgrade takes effect immediately; credits are added right away.
Downgrading
- Find the plan card and click Downgrade. A confirmation dialog shows when the change takes effect.
- The downgrade applies at the end of the current billing period — no extra charge until then.
Managing payment methods and invoices
On a paid plan, click Subscription management to open the Stripe customer portal where you can update payment methods and download invoices.
Limits
| Plan | Price per seat / month | Credits / seat / month | Storage / seat | Guests |
|---|---|---|---|---|
| Free | $0 | 500 | 3 GB | 10 |
| Starter | $8 (or $6.40 billed yearly) | 5,000 | 100 GB | 50 |
| Pro | $16 (or $12.80 billed yearly) | 10,000 | 500 GB | Unlimited |
| Business | $32 (or $25.60 billed yearly) | 20,000 | 2 TB | Unlimited |
| Enterprise | Custom | Custom | Custom | Custom |
- File upload limit: 15 MB on Free, 50 MB on paid plans.
- Free plan: shared collections capped at 3, blocks capped at 100.
- Billing is per Member seat. Guests do not consume seats.
- A payment failure gives a 7-day grace period (paid features stay active); after that the workspace reverts to Free automatically.
Not available yet
- Prorated refund when a seat is removed does not show immediately — it appears on the next invoice.