Credits
AI features — chat and media generation — consume credits from your workspace pool. Credits are granted monthly by your plan and shared across all members.
Where
- Web app: click the workspace name at the top left to open the workspace menu → Settings → AI Credits
How
Viewing balance and usage
- Open Settings → AI Credits. The screen shows your current balance, a daily usage chart, an activity breakdown, and a credit grant log.
- The Usage summary card lets you filter by the last 7, 30, or 90 days and switch between credits and request counts.
- The Credit grant log lists every monthly grant, top-up purchase, and rollover expiry.
Buying a top-up
- Open Settings → Subscription → Add-on subscription tab.
- Pick a pack and click Buy. You are sent to Stripe to complete the payment.
- Top-up credits are added to the workspace pool immediately and never expire.
Limits
- Free: 500 credits per month, no rollover — the balance resets each month.
- Starter: 5,000 credits per seat per month; up to 2 months of unused credits roll over.
- Pro: 10,000 credits per seat per month; up to 2 months rollover.
- Business: 20,000 credits per seat per month; up to 2 months rollover.
- Enterprise: custom grant.
- Credits are shared across the workspace pool — all members draw from the same balance.
- Top-up packs: $10 = 8,400 credits · $40 = 33,600 credits · $160 = 134,400 credits. No expiry.
- On a downgrade or cancellation, unused rollover credits are forfeited immediately.